X-ray Markers   Glitter X-ray Markers®   X-ray TeesTM    1-866-770-XRAY

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FAQ

 Frequently Asked Questions 

What are your hours of operation?

Our office is open 10-6 CST, Monday - Thursday
12:00 PM - 6:00 CST Friday

How soon are orders processed & shipped?

X-ray Markers require 3 business days for manufacture unless specified differently in the product description. 
   
When can I expect my personalized marker order? 

Please allow 3 business days for manufacture of X-ray markers (unless specified differently in the product description) + shipping time from our facility to your destination. 

I made a mistake when placing my order, what should I do? 
Please call us immediately 1-866-770-9729 to remedy the error. If you are calling after normal business hours, please leave a message to include your order number and call back number if clarification is needed.  As always, you can email us at customerservice@xraytees.com

What if I need to return an item?

X-ray Markers are manufactured to order and are non-returnable/non-refundable.

Can I order utilizing a Facility Purchase Order?
Absolutely. Our shopping cart supports the input of purchase order numbers however, to validate the order a hard copy must be faxed to 480 393-4715. Purchase orders must include a ship to address, accounts payable address 
and phone contact information.